sales@mediamixinteractive.comI tel. 416.800.0285  
 
 
     
 

Who We Are

More Than Online Reservations
MMI Reservations is a full solution, reservation services management firm that seamlessly handles the interactions between you and your customers, from their initial booking and check in to their experience on your campground, resort or hotel. We also provide you with options and solutions for management software, implementation and maintenance for your operating system, data hosting and a call center to assist your customers with bookings.

As the first to market with a fully real-time, web-based system using a single database, we know the ins and outs of creating, running and maintaining a reservations solution that's best for you. Our system is intuitive at all points, whether your customers are making a reservation online or a call center agent is walking them through the reservation process.

Since signing on the Canadian federal government as our first client, every solution we have built to date has met stringent security standards and been designed to pass extensive audit requirements. Our top-notch developers and analysts consistently create quality products and services for you at a reasonable cost and ensure that delivery is completed on time.

Our Company History
MMI Reservations (formerly Mediamix Interactive Inc.) was originally founded as a division of a marketing communications group, which was established in 1991. Since winning our first contract with Parks Canada in 2003, we have become the Canadian market leader for providing fully managed campground reservation services. With our headquarters located in Toronto, we are a Canadian-owned company that operates as a one-stop shop for the entire registration process for your reservations business. Our clients range from Fortune 500 companies and the Government of Canada to privately owned organizations.



Our Core Business and Sub-businesses

Our current business derives the majority of its revenue from online reservations systems. Along with this core offering, we provide in-house development services and call center solutions under our respective sub-businesses MMI Development and Satisfii Contact Center. As part of our complete solution for your reservations company, MMI Development accommodates your programming needs from the initial planning to the deployment stage while Satisfii Contact Center supports the call center component of your reservations initiative.

Our Core Offerings
Our expertise is leveraged to provide the following core offerings:

MMI Reservations

  • Fully end-to-end Modular Reservation Applications
  • Back Country, Front Country, Trails, Properties, Cabins, B&Bs, Condos, Hotels, Boat Skiffs
    (You name it, we can book it.)
  • Local Operating Systems
  • Integrated POS
  • Contact Center
  • Online Reservations
  • Ticketing Systems

MMI Development

  • Hosting
  • Website Development
  • Website Maintenance
  • Website Optimization
  • Custom Software Development
  • Domain Registration
  • Inventory Management and E-Commerce Solutions
  • E-business Strategy Consulting
  • Online Contests, Sweepstakes, Sales Incentives & Loyalty Programs
  • E-Mail Marketing

Satisfii Contact Center

  • Fully Bilingual (English/French) Live Agents
  • Agent Desktop CRM Applications
  • Data-entry Services
  • Business Process Outsourcing

 

Our Core Competencies
We are a client-driven Canadian company supported by a knowledgeable management team. Since signing on the Canadian federal government as our first reservation client, we have delivered the highest level of customer service and quality on an ongoing basis. As a provider of reservations systems, development services and call center solutions, we consistently meet our contractual obligations and client targets. 

Our Core Values
Our core values - honesty, integrity, consistency and dependability - are part and parcel of the work we do for our clients. As your partner, we offer the necessary expertise to help you manage every important aspect of your reservation business.  Above all, we consistently strive to provide the best possible solution to move your business forward towards success.

Our Competitive Differentiators 
We have the longest track record of running a fully, real-time, web-based system with a single database because we were the first to market and establish it as the standard that clients request. Since building our reputation for the best real-time system provider, we continue to create complete solutions for federal and provincial government clients that consistently meet stringent security standards and pass extensive audit requirements. Based on our experience and in-depth knowledge, we excel at understanding what is required to help you succeed.

Our Vision
We have become the Canadian market leader for providing fully managed campground reservation services through accommodating our clients at every opportunity. Our vision is to continue to be a partner in their success and provide the highest level of value and service as we move into the global market. 

Our Clients
We serve many public sector clients at the federal and provincial government level, including:

  • Parks Canada
  • Newfoundland and Labrador
  • Grand River Conservation Authority
  • Camp Alberta
  • Essex Region Conservation Authority
  • Niagara Peninsula Conservation Authority
  • Camping in Ontario

 For more information, contact us at 416.800.0285 or visit us online at www.mmireservations.com.

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